We offer a 30 day return policy. The item must be returned unused and in the original packaging.

Please return your item to:

Birch (Kudu Build Ltd)
Unit 1/2 Manor Farm
Crag Lane, Killinghall

Please provide your name, order number, address and a contact email with your return.

Refunds we will be processed immediately on receipt of returned goods.

If your product is faulty please contact us within 30 days to arrange a replacement or refund. Returns beyond this period are at our discretion.

Please call us on 01423 561774 or email us at for any queries.